Tomorrow's Financial Services - Users are not receiving emails from the dashboard – Incident details

All systems operational

Users are not receiving emails from the dashboard

Resolved
Operational
Started over 1 year agoLasted about 1 hour

Affected

Advisor Dashboard

Operational from 4:54 PM to 5:59 PM

Advisor Dashboard Frontend

Operational from 4:54 PM to 5:59 PM

Advisor Dashboard API

Operational from 4:54 PM to 5:59 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue appears to have been resolved.

  • Monitoring
    UTC
    Monitoring

    We are monitoring the impact of the patch as we see email flowing once again.

  • Identified
    UTC
    Identified

    We have identified the cause and have a patch in place to see what is the root cause.

  • Investigating
    UTC
    Investigating

    We are aware and are currently investigating this incident.