Tomorrow's Financial Services - Users are not receiving emails from the dashboard – Incident details

All systems operational

Users are not receiving emails from the dashboard

Resolved1 hour 5 minutes

Affected

Advisor Dashboard

Operational from 4:54 PM to 5:59 PM

Advisor Dashboard Frontend

Operational from 4:54 PM to 5:59 PM

Advisor Dashboard API

Operational from 4:54 PM to 5:59 PM

  • ResolvedUTC

    The issue appears to have been resolved.

  • MonitoringUTC

    We are monitoring the impact of the patch as we see email flowing once again.

  • IdentifiedUTC

    We have identified the cause and have a patch in place to see what is the root cause.

  • InvestigatingUTC

    We are aware and are currently investigating this incident.