Tomorrow's Financial Services - Title: Some users may be unable to connect to multiple Microsoft 365 services. – Incident details

All systems operational

Title: Some users may be unable to connect to multiple Microsoft 365 services.

Resolved
Operational
Started over 3 years agoLasted about 7 hours

Affected

Exchange

Operational from 1:00 PM to 7:41 PM

Exchange OWA

Operational from 1:00 PM to 7:41 PM

Exchange Activesync

Operational from 1:00 PM to 7:41 PM

Updates
  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    August 10, 2022 8:41 AM Title: Some users may be unable to connect to multiple Microsoft 365 services.

    User Impact: Users may be unable to connect to multiple Microsoft 365 services.

    More info: Impacted services include, but are not limited to:

    • Outlook desktop client
    • OneDrive for Business
    • Microsoft Teams

    Current status: We're reviewing system telemetry to isolate the source of the issue. Additionally, we're working with impacted users to gather network trace logs to assist our investigation.

    Scope of impact: At this time, impact appears to be specific to some users who are served through the affected infrastructure in Europe, Middle East, and Africa.

    Next update by: Wednesday, August 10, 2022, 10:00 AM (2:00 PM UTC)